Retailer hopes new shopping etiquette such as disposable socks for trying on shoes will tempt customers back
It is John Lewis but not as you know it. The department store chain has given its stores a coronavirus makeover and customers will next week find new shopping rules apply – including not trying on clothes and escalator etiquette involving an eight-step gap.
The employee-owned retailer, along with other big high-street names such as Marks & Spencer and Primark, will enter a brave new world on Monday when the relaxation of government restrictions in England provides the first real glimpse of shopper appetite to return to the high street proper. Department stores, bookshops, electrical outlets and toy retailers will be among the businesses opening when non-essential shops welcome back customers after an enforced three-month shutdown.